Dear Resident and Family Members,

Thank you for choosing Touchpoints at Bloomfield as your skilled nursing healthcare provider.  Touchpoints at Bloomfield is an innovative skilled nursing care center that provides all manner of short term rehabilitation and long term care, specializing in Congestive Heart Failure (CHF), Pulmonary Rehabilitation and Behavioral Health provided in a secure setting.

The care plan and clinical pathway for residents participating in the CHF and Pulmonary programs is followed closely by the Care Transitions nursing and respiratory team. This group of clinicians works with the interdisciplinary team, including hospital partners and consulting pulmonologists on a daily basis to ensure high quality clinical outcomes, strong customer service, decreased readmission rates and shorter lengths of stay.  Touchpoints is a proud partner of both the Saint Francis Hospital (Trinity Health of New England/SOHO) Post-Acute Care Network and the Hartford HealthCare Integrated Care Partners network. 

As an Administrator since 2002, I have found that everyday is a new adventure. I began my career as a CNA then transitioned to a Director of Social Services within the nursing home but realized that I was limited with what changes I could make or implement in the lives of not only the residents but the families and staff. As an Administrator I am able to interact with them all and try to find solutions for all. This gives meaning and purpose to my life and career.

I do not go to work expecting the same as the day before, being willing to bend to what is going on and going with the flow makes the difference. The situations that arise are ever changing. Even on what I may feel is some of my toughest days, such as when we were in the recent pandemic, the residents made it all worth it. Whether it was being able to alleviate their fears, sit with them when their own family and friends could not, seeing a smile on their face would make my day.

At Touchpoints, we know that each patient’s needs are unique. We take those individual needs and create a plan of care tailored to you and your health goals and set you up for success.  Our doors are always open for you and your loved ones and our interdisciplinary team is committed to addressing the whole patient.

Acute care hospital medical staff frequently round in the facility. That is to say that they follow your care while you are a resident and check in frequently on the course of your care to ensure success and integration. Touchpoints works closely with and accepts referrals from all area hospitals as well as placements state and regionwide.

Touchpoints is well versed in a vast array of disease processes which include diabetes management, wound management, COPD, hip and joint replacement, and many others.  The facility also provides outpatient therapy, long term care and behavioral health services.

We look forward to serving you and your family. 

Best regards,

Heather Rodriguez

Administrator